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Project Delivery Optimization in Manufacturing

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A leading global manufacturer faced escalating project delays and a decline in operational efficiency due to siloed information systems obstructing their project management workflows. The manufacturer turned to ServiceNow's manufacturing solutions platform to combat these challenges. They aimed to streamline project delivery timelines and boost operational efficiency across all their global production facilities.

ServiceNow Implementation Highlights

Advisory and Consulting

Real-Time Project Dashboards

Our ServiceNow integration enabled real-time project tracking for clear visibility into project status and resource allocation.

Advisory and Consulting

Workflow Automation

We automated routine project management tasks to streamline processes for timely project execution.

Advisory and Consulting

Collaboration Tools

We deployed ServiceNow's collaboration tools to enhance departmental communication and minimize decision-making bottlenecks.

Solution Details

Advisory and Consulting

Portfolio Management Enhancement

Deployed ServiceNow's IT Business Management for comprehensive project portfolio supervision, improving resource allocation and prioritization.

Advisory and Consulting

Predictive Operational Intelligence

Employed Operational Intelligence to forecast potential project delays and realign resources and schedules accordingly.

Advisory and Consulting

Efficient Resource Distribution

Leveraged technology to optimize the distribution and utilization of project resources.

Outcomes

40%

Improvement in on-time project delivery

30%

Improvement in early detection of project issues due to a new tracking system

25%

Increase in operational efficiency from streamlined project management

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