Proviniti, a leading IT services company, partnered with a global manufacturing & e-commerce. With operations spanning multiple countries, the client faced challenges in managing their source-to-pay (S2P) and accounts payable (AP) processes efficiently. They sought Proviniti’s expertise to streamline these operations and enhance their procurement and financial management capabilities.
The manufacturing corporation grappled with disparate systems and manual processes for managing procurement, invoicing, and vendor payments. This led to inefficiencies, delays in processing invoices, maverick spending, and difficulty in tracking expenses. Moreover, the lack of visibility into spend data hampered the company’s ability to make informed financial decisions and negotiate favourable terms with suppliers.
Proviniti’s engagement aimed to transform the client’s S2P and APO processes using the ServiceNow platform. The scope of services included:
Proviniti adopted a structured approach to address the client’s challenges:
This case study illustrates how Proviniti partnered with a manufacturing corporation to streamline S2P and APO processes, leveraging the capabilities of the ServiceNow platform to drive operational efficiency, cost savings, and strategic decision-making.
Source 2 Pay Operations