Challenge

The difficulty of monitoring and upkeep of medical equipment in healthcare facilities often results in device malfunctions and regulatory compliance problems.

Solution

Implement ServiceNow's Healthcare CMMS and Clinical Device Management systems for efficient medical equipment management. These systems offer extensive functionalities, from maintenance planning to compliance oversight.

Enhanced Technical Workflow

Advisory and Consulting

Automated Inventory Management

Tracks device locations, statuses, and maintenance history to ensure readiness.

Advisory and Consulting

Preventative Maintenance

Schedules and monitors regular maintenance activities to prevent equipment failures and increase device lifespan.

Advisory and Consulting

Compliance Reporting

Utilizes integrated reporting tools for maintaining and demonstrating health regulation and standard compliance.

Advisory and Consulting

Issue Resolution

Employs a ticketing system for efficient reporting and resolution of equipment issues, minimizing downtime and operational disruptions.

Benefits

Equipment Reliability

Reduces device failure risk, ensuring equipment readiness.

Compliance Assurance

Assists in meeting regulatory requirements and avoiding penalties.

Maintenance Efficiency

Automates maintenance schedules, reducing administrative tasks for staff.

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