Proviniti: Your Trusted Partner in Transforming IT Management
through AI-Powered Automation
As a trusted consulting partner for ServiceNow Solutions, Proviniti expertly guides you on your ITOM journey. This solution grants you complete control over your IT resources, whether they're on-premises or cloud-based, enhanced with AI automation.
The ITOM solution proactively integrates comprehensive AIOps capabilities into the Now Platform®. Optimize your operations productivity, cost, and resilience with AIOps and machine learning.
By choosing Proviniti for ServiceNow's ITOM offering, you don't just manage your IT operations; you revolutionize them. This intelligent platform harnesses AI to put smart answers at your employees’ fingertips, allowing you to translate this intelligence into action for your business.
Proviniti’s ITOM Offerings
ServiceNow's ITOM solution, expertly implemented by Proviniti, enhances business operations through
two key offerings - Visibility and Service Mapping.
Visibility
Maximize operational efficiency with our Visibility offering. Custom-tailored to various industries and verticals, it integrates compliance tracking, risk analytics, disaster planning, and cybersecurity into your ServiceNow ITOM, aligning with your unique business objectives.
Customized ITOM Solutions
- Offer tailored ServiceNow ITOM implementations that align with client's specific needs in various industries and verticals, focusing on compliance, risk management, and operational efficiency.
- Provide configuration and customization of the ServiceNow platform to integrate with existing systems and processes.
Compliance and Regulatory Management
- Implement automated compliance tracking and reporting solutions specific to various regulations.
- Offer consultancy and implementation services to align IT operations with regulatory requirements and industry standards.
Risk Management and Analytics
- Provide advanced analytics solutions using AI and ML for predictive risk assessment and management.
- Offer services to set up real-time monitoring and anomaly detection systems for proactive risk mitigation.
Cybersecurity Integration
- Integrate ServiceNow ITOM with leading cybersecurity platforms, offering enhanced threat detection and response capabilities.
- Provide PKI management solutions with enhanced security features tailored to specific industries.
Asset and Change Management
- Implement asset lifecycle management solutions focusing on the critical assets of organizations.
- Offer AI-assisted change management processes to ensure stability and reliability in operations.
Service Mapping
Our Service Mapping offering seamlessly integrates systems across various industries and verticals, aligns IT with regulations, consolidates risk views, maps cybersecurity procedures, and monitors cloud services, ensuring smooth, secure operations.
Comprehensive Service Mapping
- Map core systems of specific industries, ensuring uninterrupted service and quick issue resolution.
- Visualize connections between various platforms and market data services for real-time performance monitoring.
- Incorporate processing networks into service maps to track process flow and pinpoint bottlenecks or failures.
Regulatory Compliance Service Maps
- Align IT services with specific regulations, ensuring all elements are compliant with standards like GDPR, PCI DSS, and more.
- Automate alerts for non-compliance issues and integrate with reporting tools for regulatory audits.
- Continuously update service maps to reflect regulatory changes, ensuring ongoing compliance.
Risk Analysis and Management Mapping
- Integrate risk management software within service maps to provide a unified view of risk across services.
- Include predictive analytics for identifying potential risk areas in lending, investments, and operational processes in financial sectors.
- Facilitate real-time risk reporting and visualization to support quick decision-making.
Cybersecurity Incident Response Mapping
- Map cybersecurity tools and response processes, including intrusion detection systems, firewalls, and anti-malware software.
- Integrate incident response platforms to visualize attack vectors and affected services quickly.
- Include recovery services and backup systems in the map for quick response and service restoration.
Cloud Service Integration Mapping
- Visualize cloud infrastructure, including IaaS, PaaS, and SaaS components, for a comprehensive view of cloud-based services.
- Monitor cloud service performance, cost, and compliance in real time.
- Include cloud security posture management (CSPM) tools to ensure continuous security monitoring.